Terms of Service

Last updated: July 2026

These Terms govern your use of Telisco and your purchase of eSIM data plans. By buying or using a Telisco eSIM, you agree to these Terms.

The service

Telisco sells prepaid eSIM data plans for travelers. An eSIM is a digital SIM that you install on a compatible device to access mobile data in supported destinations. We provide the plans through our eSIM network partners.

Device compatibility

eSIMs only work on eSIM-compatible and carrier-unlocked devices. It is your responsibility to confirm your device is compatible before purchasing. We provide guidance in our FAQ, but we cannot refund plans that fail to work due to an incompatible or locked device.

Purchases and delivery

• Prices are shown in US dollars and charged at checkout.
• Your eSIM and installation instructions are delivered by email, usually within minutes of successful payment.
• You are responsible for providing a correct email address at checkout.

Plan usage and validity

Each plan has a set data allowance and validity period, shown before purchase. The validity period typically begins when the eSIM connects to a network in the destination. Unused data does not roll over after a plan expires.

Refunds

Refunds are governed by our Refund Policy. In short, eSIMs that have been installed or have used data are not refundable.

Acceptable use

You agree to use Telisco eSIMs lawfully and not to resell, tamper with, or misuse the service. Data plans are for normal personal use and are subject to the fair-use terms of the underlying network.

Limitation of liability

We work to provide reliable connectivity, but mobile coverage depends on local networks and is not guaranteed everywhere. To the extent permitted by law, Telisco is not liable for indirect or consequential losses arising from network availability, speed, or interruptions outside our control.

Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page with an updated date.

Contact

Questions about these Terms? Email support@telisco.com.